For clinics, practices, specialists and hospitals

Your practice grows. Your team focuses on patients.

New patients and trust: patient content, campaigns, reminders and your website. NEO is your whole practice team. Everything a practice needs, in one place: the front desk, the patient-communication team, the writers, the designers, the web team and the reminder desk, a whole team of specialists orchestrated by NEO, with every piece reviewed and approved by your physician. You have the vision; you direct every detail. Your team keeps caring for patients.

Tell us about your practiceSee pricing
Physician-approved contentNo medical records, everEnglish and Spanish

What NEO does for your practice

Patients choose a practice before they ever call. They look for one that explains, answers and makes booking easy.

  1. 01Educational content
  2. 02A monthly campaign
  3. 03Reminders and patient messages
  4. 04Changes and small tools
  5. 05Monthly report
  6. 06Your gift: your practice website

01 · Educational content

Eight pieces a month that explain, not just sell.

Before · stock photos and no time to postAfter · 4 images and 4 videos, approved by your physician

  • Clinical content is approved by your physician before it's published.
  • Educational, never medical advice or promised results.

Sample frames. Final images and videos are made with AI and are labeled as such.

02 · A monthly campaign

One campaign a month, with a page to book.

Before · ads that send people to a phone numberAfter · a campaign and a landing page where patients book

  • Ready for the permit your practice requests (COFEPRIS in Mexico; FTC and board rules in the US).
  • You approve before anything goes live.

03 · Reminders and patient messages

Fewer no-shows, a calmer front desk.

Before · phones ringing all dayAfter · bookings and reminders answered in seconds

WhatsApp8 hours a day, your schedule

  • Books and reschedulesOn the times your team opens.
  • Sends remindersDate, time, location and the instructions your team wrote.
  • Never gives medical adviceClinical questions go straight to your team.
  • No medical recordsScheduling only, nothing clinical.
  1. Hi, can I book a check-up this week?
  2. Hi! Sure. I have Thursday at 9:00 or Friday at 4:30. Which works for you?
  3. Thursday at 9. Do I need to fast?
  4. You're booked for Thursday at 9:00. For preparation questions, our team will message you today so a professional can answer.
  5. I'll send you a reminder the day before. See you soon!

Sample conversation with made-up data. It works within WhatsApp's rules, handles scheduling only and answers during the 8 hours you choose.

04 · Changes and small tools

Three improvements a month to how your practice runs.

A scheduling board for the front desk, a new page on your website, a checklist for opening the practice: each month, 3 changes or small tools. Never medical records.

05 · Monthly report

Every month you know what brings patients in.

Before · no idea which post workedAfter · a monthly report with your numbers

Monthly reportExample with made-up data

AWhere bookings come from

  • Website and online booking44 %
  • WhatsApp35 %
  • Social media21 %

BYour services

ServiceBookingsNext step
Check-up38Keep the campaign
Pediatrics22New video
Nutrition9Landing page

CNext moves

  1. Online bookings peak on Sunday nights: send reminders on Monday morning.
  2. The check-up video drives most visits to the website: make one for pediatrics.
  3. Patients often ask about parking: add it to your website.

Sample data. Yours is built from your bookings and website numbers, never from clinical data.

06 · Your gift: your practice website

A page for every service and every doctor, with online booking.

Sample frame. Your website is built with your brand, your real services and your doctors' information as they approve it.

NEO · your AI partner

You tell it what you want. NEO delivers it finished.

Talk to it in your own words and a full team goes to work. What it makes shows up on its screen, ready for your physician to review and approve. Every result is checked before it reaches you.

  • “Launch our flu-shot campaign”You get the images, video, landing page and calendar, ready to approve.Before: an agency and weeks of back-and-forth. Now: from your idea, fast, directed by you.
  • “Explain our new service”A video, a post and a page, for your physician to approve.Before: a copywriter and a designer. Now: from your idea, fast, directed by you.
  • “Why are we missing appointments?”It reads your booking numbers and tells you what to change.Before: an analyst and spreadsheets. Now: from your idea, fast, directed by you.
  • “Remind patients about their appointments”It sets up scheduling-only reminders and shows you how they work.Before: staff calling patients one by one. Now: from your idea, fast, directed by you.

Create your free account and explore NEO. Unlimited members, no per-seat fees. To put NEO to work, buy a credit top-up.

Create your free accountSee NEO credits
NEO, your AI partner

Inside NEO · the Black Box

Your work, in an interactive app: clear, interactive, personalized, satisfying.

This is how NEO really works. Each project has its Black Box, with Work, Deliverables and Diagnoses. As NEO moves through the job, it opens an interactive app made for your project inside it, and NEO's robot presents each step. The process, the results and every diagnosis come to you there, in order, and it reads just as well on your phone.

  • Clear: what is done, what is next, at a glance
  • Interactive: open, compare, comment and approve
  • Personalized: built for your project, not a template
  • Satisfying: you see your work grow, step by step

Example walkthrough. Scroll: the Black Box follows the real workflow, step by step

Example screens. Every piece and report is reviewed and approved by the physician before it is used; NEO does not give medical advice or handle diagnoses of patients.

Choose how to start

Everything you saw, in one monthly payment.

Just one piece? Single pieces start at — USD, same price with or without a subscription. Subscribers get bundle discounts. Everything is on Pricing.

The rules we work by

Health communication, done responsibly.

Before you decide

What people ask us most.

Do you handle patient records?
No. NEO never receives medical records or diagnoses. In the US we don't handle protected health information, and this is not offered as a HIPAA service.
Who approves the clinical content?
A physician on your team approves every clinical piece before it's published.
Do I need a permit to advertise?
Health advertising can require one. In Mexico, your practice requests the COFEPRIS advertising permit; in the US, FTC rules and your professional board's rules apply. We prepare the material for it.
Is this medical advice?
No. The content is educational and doesn't replace a consultation. We don't promise health outcomes.
Do you use AI?
Yes, and everything made with AI is labeled as such.
Does what I don't use roll over?
Your monthly allowance renews every 30 days and doesn't roll over. Single pieces and bundles never expire.
Can my whole team use NEO?
Yes. Access is free with unlimited members and no per-seat fees; the owner assigns NEO credits to each member. See NEO credits.
We're a hospital or a large network.
We build an enterprise plan around you. Talk to us.

Your turn

Tell us about your practice.

We reply with a proposal: what we'd make and whether the subscription or single pieces fit you better. Please don't send patient information.

  1. 1Tell us what you need.
  2. 2We send you a proposal.
  3. 3You approve, NEO delivers it finished.
WhatsApp

The message opens in your WhatsApp or email so you can send it yourself. Nothing is stored on this page.

Tell us about your practice